FAQ
Q: Does FireNEX™-CAT6-DP support DP Alt Mode?
A: Yes, FireNEX™-CAT6-DP supports USB-C DisplayPort Alt Mode and can extend video from compatible systems running Windows, macOS, ChromeOS, Ubuntu, and Android.
Q: Does FireNEX™-CAT6-DP support 2-lane or 4-lane DP Alt Mode?
A: Yes, the usb-c extender supports both 2-lane and 4-lane DP Alt Mode with automatic switching, intelligently detecting the capabilities of the connected device.
Q: How many USB hub tiers does FireNEX™-CAT6-DP consist of?
A: FireNEX™-CAT6-DP contains two USB hub tiers, users should be aware of the requirement of the maximum number of USB hub tiers allowed in the USB standard when using with a PC system and other devices
Q: Is FireNEX™-CAT6-DP backward compatible with USB 2.0 and USB 1.1 peripherals?
A: Yes, it supports USB 2.0 and USB 1.1 devices, such as keyboards, mice, and touchscreens, over the CAT cable.
Q: Does FireNEX™-CAT6-DP support isochronous USB data transfer?
A: Yes, it supports isochronous USB transfers, which are commonly used for real-time devices like webcams and audio interfaces.
Q: Are the USB-C ports of FireNEX™-CAT6-DP flippable?
A: Yes, both the upstream and downstream USB-C ports support reversible plug orientation (flippable insertion).
Q: Can I use any CAT5 or CAT6 unshielded ethernet cable for FireNEX™-CAT6-DP?
A: While you can use unshielded twisted pair (UTP) CAT6a, we recommend using shielded (S/FTP) CAT6a or CAT7 cable for optimal performance. Using a UTP cable may reduce range and increase the risk of signal interruptions in environments with electromagnetic interference (EMI).
Q: Does FireNEX™-CAT6-DP require any drivers?
A: Yes, the FireNEX™-CAT6-DP needs a driver to function properly. On Windows, the driver is typically downloaded and installed automatically. For further driver information, please refer to the user guide or contact us.
Q: Does FireNEX™-CAT6-DP support HDCP (High-bandwidth Digital Content Protection)?
A: Yes, the FireNEX™-CAT6-DP supports HDCP 2.2, allowing it to transmit protected 4K content from compatible source devices to displays. This ensures compatibility with streaming services and media players that require HDCP 2.2 for 4K UHD video playback.